We are proud to offer a 100% Customer Satisfaction Guarantee on all our aquarium accessories. If you are ever unsatisfied with the quality of our products within 30 days after purchase, a full refund or replacement will be sent to you at no charge.
If any mechanical problems or defects are discovered during the first year of use, we will honor all repairs and necessary replacement parts at no cost to you.
Don't be shy to let us know of any concerns or issues you experience with our aquarium accessories. Sometimes mistakes happen, and we would much rather spend the effort to remedy the situation than to have you even slightly unhappy with us. We are constantly improving our products, and the best way to improve is from your feedback.